1ST PLACE - 2016 | 2017 |2018 - NYC AWARDS
2016 - 1st Place - Hoff Sauce (Louisiana Style) | 2017 - 1st Place - Hoff Sauce (Louisiana Style) | 2017 - 1st Place - Smoken Ghost (Best Label) | 2017 - 2nd Place - Hoff Sauce (Jalapeño Style) | 2017 - 2nd Place - Smoken Ghost (Chipotle Style) | 2018 - 1st Place - Hoff Sauce (Louisiana Style) | 2019 - 2nd Place - Hoff Sauce (Louisiana Style)
Hoff & Pepper began in 2015 in Chattanooga, TN and is the brainchild of Aaron Hoffman ("The Hoff"). Learn about us by watching our PBS mini-documentary. You can also check us out on Facebook and Instagram to see what we're up to!
How do I get my order and what are your shipping charges?
We ship direct to retailers across the country using UPS as our preferred carrier. Shipping is free on any size order! NOTE: Local Chattanooga retailers receive weekly deliveries on Wednesdays.
How long does it take to receive my shipment?
Orders are shipped out within 1-5 business days and transit times vary based on your location. Expedited shipping is available upon request but additional shipping charges may apply. NOTE: Local Chattanooga buyers receive weekly deliveries on Wednesdays.
What payment methods do you accept?
The most convenient way to pay for your order is with any major credit card. We do accept checks though in most cases we must receive them prior to shipment. For qualified retailers we offer NET 30 terms and please fill out our credit application if you'd like to qualify for payment terms. Note: The use of payment terms requires Quickbooks invoicing.
If I choose to mail a check where do I send it?
All checks can be mailed to Hoff & Pepper | 100 Cherokee Blvd Ste 212 | Chattanooga, TN 37405.
What should I do if there is damage to my shipment?
Occasionally our glass bottles can get damaged if mishandled by the carrier. If you notice damage to the outside of the box please refuse the shipment. If upon opening the package you discover damage, please email us a picture and let us know how many bottles were damaged. We can then send you replacement bottles, offer you a credit on your next order, or provide a partial refund.
Can I sell Hoff & Pepper products on my online store?
Currently the sale of H&P products online is prohibited unless you have written authorization.
Can H&P add my company name or customize the label for a sauce?
At this time we don't have the capacity for customizing sauces or private label options. However, this may change as we expand.
What are Hoff & Pepper's updated UPC codes?
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